The terms behind working with us.
Last updated 12 February 2026. These cover use of eis.sg and the engagement frame for our paid services. Engagement-specific terms always supersede — we’ll send a Master Services Agreement before any work starts.
Scope of these terms
In plain English: These terms cover use of eis.sg and the public-facing materials we publish. A signed engagement contract — never these terms — governs paid work.
These terms apply to your use of eis.sg, our newsletter and any free resources we publish. They do not by themselves create an engagement, retainer, partnership or employment relationship between you and Evolve Innovative Solutions Pte Ltd.
Paid services are governed by a Master Services Agreement and a Statement of Work signed by both parties. Where the MSA conflicts with these terms, the MSA prevails for the engagement it covers.
Acceptable use
In plain English: Use the site as a normal human visitor. Don’t scrape, don’t break it, don’t upload anything malicious, don’t pretend to be us.
You may read, link to, and quote materials on eis.sg with attribution. You may not:
- Scrape, crawl or systematically copy the site beyond reasonable indexing by mainstream search engines.
- Reverse-engineer, decompile or extract source code from any interactive demo, prototype or tool we publish.
- Use the site, its content or our brand to imply endorsement, partnership or employment that does not exist.
- Upload, transmit or link to malware, phishing payloads, or content unlawful in your jurisdiction or Singapore.
- Train any machine-learning model on the site’s content without our prior written permission.
Intellectual property
In plain English: Site content is ours. Engagement deliverables become yours on payment. The FORGE methodology, EIS marks and any background tools stay ours.
All content on eis.sg — text, design, code, illustrations, the FORGE seal and the EIS wordmark — is owned by or licensed to Evolve Innovative Solutions Pte Ltd. You may quote short excerpts with attribution; reproduction at scale requires written permission.
For paid engagements, the foreground IP we create specifically for you (custom code, configurations, models trained on your data, written deliverables) transfers to you on payment of the relevant invoice. Background IP — our methodology, prior libraries, internal tools, and the EIS Academy curriculum — remains ours and is licensed to you on a non-exclusive, perpetual, royalty-free basis for use in the engagement deliverable.
Engagement frame
In plain English: Every engagement starts with a signed MSA and SOW. You can pause or cancel monthly engagements with 30 days’ notice. We can do the same.
All paid work is delivered under an MSA and a Statement of Work that names the principal, the scope, the deliverables, the commercials and the start date. We do not begin chargeable work without both signed.
Monthly engagements (Ignite, Accelerate, Deploy) can be cancelled by either party with 30 days’ written notice. Fixed-price engagements (AI Sprint, Strategy & Governance) run to completion or to a contractually-defined off-ramp. Multi-year Evolve engagements have engagement-specific termination clauses negotiated at signing.
Fees and payment
In plain English: Singapore dollars, 14-day net invoicing, GST where applicable. Government co-funding flows through us — you only ever pay your share.
Fees are quoted in Singapore dollars unless the SOW specifies otherwise. Invoices are issued monthly in arrears for retainer engagements and on milestone for fixed-price work. Payment terms are net 14 days from invoice date. GST applies at the prevailing rate where required by law.
For government co-funded engagements, we invoice you only for your contribution. Government disbursements are administered by us as your authorised partner. If a co-funding application is declined after work has started under a conditional clause, we’ll discuss the variance with you before any change to your invoice.
Confidentiality
In plain English: We treat your data and IP as confidential by default — engagement or not. NDA in place from the first scoping call.
We treat all non-public information you share with us — by email, in conversation, in documents — as confidential. A mutual non-disclosure undertaking is in force from the first scoping call onward, and is restated formally in every MSA we sign.
We will not name you as a client, publish a case study, or quote you publicly without your written permission. Where logo permission has been granted, you may withdraw it at any time and we’ll remove the mark within 30 days.
Warranties and disclaimers
In plain English: We warrant the work we deliver to a professional standard. We don’t warrant the website is bug-free or that AI predictions are infallible.
For paid engagements, we warrant that the services will be performed in a professional and workmanlike manner consistent with industry standards for AI engineering and consulting. Specific deliverable warranties (accuracy thresholds, latency targets, uptime SLAs) are set in the SOW.
The eis.sg website and free resources are provided “as is.” We do not warrant that the site will be uninterrupted, error-free or fit for any particular purpose. AI demos and prototypes published as free resources are illustrative and not intended for production use.
Limitation of liability
In plain English: Our liability for any single engagement is capped at the fees paid for that engagement in the prior 12 months. We exclude indirect and consequential losses.
To the maximum extent permitted by law, EIS’s aggregate liability under any engagement is capped at the fees paid by the client to EIS for that engagement in the 12 months preceding the event giving rise to the claim. We exclude liability for indirect, consequential, special or punitive losses, and for loss of profit, revenue, data, goodwill or anticipated savings.
Nothing in these terms limits liability for fraud, wilful misconduct, gross negligence, or any liability that cannot be excluded under Singapore law.
Governing law and disputes
In plain English: Singapore law. SIAC arbitration in Singapore for engagement disputes. Singapore courts for everything else.
These terms and any engagement under them are governed by the laws of Singapore. Disputes arising from a paid engagement are referred to arbitration administered by the Singapore International Arbitration Centre (SIAC) under its rules in force, with one arbitrator and Singapore as the seat.
Disputes relating only to use of eis.sg are subject to the exclusive jurisdiction of the courts of Singapore.
Changes to these terms
In plain English: Material changes go in your inbox 14 days before they take effect for active clients. The current version always lives at this URL.
We may revise these terms from time to time. The current version is always published at eis.sg/terms with a last-updated date at the top.
Material changes that affect active engagements will be notified to the client by email at least 14 days before they take effect, and will not apply retroactively to work already commissioned under a prior version.
Questions about these terms?
Email legal@eis.sg and we’ll reply within one business day.